by Zach Hetterick | Sep 29, 2026 | Harvesting Potential
When working with dealership managers on delegation, accountability and time management, I hear some version of this all the time: “I asked them to do it, and they didn’t.” The store manager asked the service manager to follow up on open work orders. It didn’t happen....
by Zach Hetterick | Aug 31, 2026 | Harvesting Potential
In the equipment industry, bigger is often assumed to be better. More locations. More resources. More specialization. More scale. But in the market we’re in right now in the farm equipment industry, we’re seeing plenty of cases where the opposite may be true. We may...
by Zach Hetterick | Jul 30, 2026 | Harvesting Potential
Most dealership acquisitions do not struggle because the buyer paid the wrong price. They struggle because the buyer underestimated what they were getting or what they were not getting and what would happen after closing. A press release can make almost any...
by Zach Hetterick | Jul 6, 2026 | Harvesting Potential
When I walk into a farm equipment dealership, I usually don’t look at the showroom first. I don’t look at the shop first either. I look at the parts counter. How fast is it moving? Are customers greeted right away? Are phones getting answered? Are employees up and...
by Zach Hetterick | May 27, 2026 | Harvesting Potential
The recent article I shared about why dealer leaders need to be in the oar distribution business really struck a chord. I think that is because so many leaders have lived it. I know I have. In the dealership world, it is easy to become the person everyone looks to for...
by Heather Hetterick | Apr 22, 2026 | Harvesting Potential
When I worked at Time Warner Cable, now Spectrum, we spent much of our time and marketing budget getting people to experience something they already had. Phone. Internet. Cable. We weren’t trying to convince them they needed those things. They already have them. We...
